Monzer Ali is a seasoned telecommunications executive with over 24 years of industry experience, including 21 years with MTN Group. He most recently served as CEO of MTN South Sudan, where he successfully navigated the company through a period of profound economic instability, organizational transformation, and the strategic license transition from Sudan to the Republic of South Sudan. Under his leadership, the business achieved operational stabilization, delivered real revenue growth, expanded market share, and secured the #1 position in Net Promoter Score (NPS). He also led the negotiation and successful delivery of a new 15-year operating license for MTN South Sudan—further solidifying the company’s reputation for leadership, trust, and excellence in customer experience.

Monzer’s unwavering focus on operational efficiency, digital innovation, and customer-centricity cemented MTN South Sudan’s status as the nation’s leading telecom provider. Internally, he nurtured a culture of excellence, ownership, and high engagement, resulting in one of the highest employee engagement scores across the MTN Group. He also led the highly successful Expense Efficiency Program (EEP), building a strong foundation for long-term financial sustainability. Throughout his leadership, he demonstrated resilience and agility, guiding MTN South Sudan with clarity, confidence, and an unwavering commitment to purpose.

Monzer comes from a strong technology background, having previously served as Chief Technology and Information Officer (CTIO) of MTN Uganda before taking the helm in South Sudan. In that role, he led major network modernization, digital transformation, and IT evolution programs. His leadership earned him multiple accolades, including recognition as the Best Technology Leaders in the MTN Group for 2023–2024, reflecting his deep expertise in integrating technology with business strategy to drive performance and innovation.

Combining his technical foundation with strategic business insight, Monzer describes himself as a “people leader who leads by example and from the front.” His leadership is marked by a decisive, hands-on approach, a bold risk-taking spirit, and a deep belief in empowering people to drive change and deliver results in even the most challenging environments.

Monzer Ali is deeply committed to digital transformation, inclusive leadership, and building high-performance teams that thrive under pressure and consistently deliver growth.

He is a firm believer in below core leadership principles:

• People First – Empowering and valuing individuals at every level.
• Innovation – Constantly seeking new ideas to solve problems and add value.
• Less is More – Driving simplicity, clarity, and focus in execution.
• Always-On Technology – Ensuring network and IT resilience, reliability, and availability.
• Cost Efficiency (War on Waste) – Prioritizing smart, sustainable resource utilization.
• Customer Experience – Delivering superior, seamless, and human-centered services.