Consumer Administrator

Mission/ Core Purpose of the Job:

To provide administrative support services to the Consumer Department and thus contribute to the smooth operation of the department.

Job Responsibilities

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business projects/initiatives. 
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, etc. 
• Maintain leadership in the ICT/Digital industry by keeping abreast of relevant industry news and notifying the team as appropriate. 
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGOs, involvement in recognized professional institutions, etc. 
• Sustain the right organizational culture and behaviors by demonstrating the vital behaviors every time.
• Process all requisitions for the assigned Consumer Department.
• Act as the point of contact for the Executive and team members, handling and distributing confidential mail, telephone calls, etc.
• Develop and maintain an efficient documentation and filing (electronic and hard) process.
• Manage sensitive matters and information regarding peculiar issues within the department.
• Co-ordinate and manage Executive and team calendars, travel arrangements and schedules, negotiating potential conflicts and determining feasible alternatives.
• Perform a diversity of secretarial and administrative support activities including composing memos and correspondences, compiling reports, creation of spreadsheets and manipulation of spreadsheet data.
• Cross-examine documents for Exec’s review to ensure quality control and compliance with MTNR policies.
• Collate monthly activity reports from the different units within the assigned department for the Exec’s review.
• Perform quality control checks on assigned Exec’s presentations, to ensure proper formatting and elimination of errors.
• Respond to customer (Internal/external) queries and requests on non-technical issues and escalate to the assigned manager when necessary.
• Prepare meeting/conference logistics and host visitors on behalf of the Executive.
• Efficient self-supervision to ensure smooth running of the office.

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae together with copies of their academic credentials no later than 12th March 2024. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities. 

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

At MTN Rwandacell Plc we are committed to safeguarding your data privacy. For more information visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/