Yolo

Yolo Star (Loyalty program)

FAQs and Yolo Star partners.

Q: What is MTN Yolo STAR?

A: MTN Yolo Star is an MTN Loyalty Program designed for the Youth segment where they can access discounts on goods and services from MTN partners.

MTN Yolo Star rewards you with MTN Yolo Star membership which gives you access to exclusive discounts from MTN Yolo Star Partners in Rwanda and many more benefits from MTN.

Q: How do I qualify to be part of MTN Yolo Star?

A: MTN Yolo Star Loyalty is available to ALL MTN Yolo subscribers with a minimum monthly average spend of Frw 5,000 over 3 months. Once you qualify, you will receive a welcome message from MTN.

Q: How to Join MTN Yolo Star

A: Simply dial *154# and buy any Yolo voice pack or data bundle, you will receive a Yolo Star welcome notification.

Q: How do I qualify to be an MTN Yolo Star member?

A: Qualification into the MTN Yolo Star is open to all MTN Yolo customers with a minimum monthly average spend of Frw 5,000 over 3 months. The eligible customers are classified into 3 Spend Bands namely Silver, Gold and Platinum. These categories are dependent on the customers spend on MTN network.

Q: What does spend mean?

A: Spend refers to the amount of money spent monthly on voice and data on the MTN Rwanda network.

Q: What are the benefits of being an MTN Yolo Star member?

A: Being an MTN Yolo Star member gives you access to special discounts from our various lifestyle partners, voice and data freebies and other exciting and exclusive offers, discounts on concert tickets, sponsored movies etc.

Q: How to check for MTN Yolo Star member category?

A: MTN Yolo Star category and points are available on *154*4# under ‘My Yolo Star Account’.

Q: How do I qualify to become a MTN Yolo Star PLATINUM member and what are the benefits?

A: With a minimum monthly spend of Frw 20,000 and Frw 240,000 over a 12 month spend cycle.

Q: How do I qualify to become a MTN Yolo Star GOLD member and what are the benefits?

A: With a minimum spend of Frw 10,000 quarterly or Frw 120,000 over a 12 month spend cycle.

Q: How do I qualify to become a MTN Yolo Star SILVER member and what are the benefits?

A: With a minimum monthly spend of Frw 5,000 quarterly and Frw 60,000 over a 12 months cycle.

Q. Is MTN Yolo Star membership renewable?

A: Yes, MTN Yolo Star membership is automatically renewed every 3 months depending on your spend. 

Your MTN Yolo Star category is also renewable every 3 months depending on your spend. 

A customer’s average monthly spend must remain above Frw 5,000 threshold for three (3) consecutive months within their spend cycle.

Q. Will I be notified of my MTN Yolo Star Membership renewal?

A: Yes, you will be notified of your membership renewal through SMS.

Q. What are the activities that will earn me points in MTN Yolo Star?

A: Being an active Yolo customer by continuously consuming any Yolo voice packs or data bundles of your choice.

Q. What else do you need to know about the redemption of your MTN Yolo Star points?

A: Once you have redeemed your MTN Yolo Star points, you can then go to the respective partner and show the notification message to access the respective discount(s).

A: MTN Yolo Star points of one customer cannot be combined with those of other customer nor can they be transferred to a third party.

A: Joining MTN Yolo Star is free.