Title Analyst Channels
Location Rwanda
Department MTN Business
Organisation Mtn Rwanda
Posting Date 2022-02-22 17:43:36

MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a strong culture that is forward looking and encourages creative thinking and innovation, while remaining at the forefront of the latest technology and trends.


MTN Rwanda is therefore Internally and externally recruiting highly competent and self-motivating individuals for the below Positions located in Mobile Money

  • Assist in review of the functional strategy and roadmap, in collaboration with the functional lead, to
    ensure its alignment with the changing dynamics of the internal and external ecosystem
  • Execute OpCo wide transformation initiatives, when required by the functional lead
  • Implement adequate risk mitigation and controls, with directions from the functional lead
  • Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required
  • Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to
    functional lead
  • Report on a daily basis to the functional lead relating to progress made within the work area and in
    accordance with the measurement metrics set by the organisation
  • Execute policies, procedures and guidelines cascaded by the functional lead and ensure
    compliance with the same
  • Comply with the set governance mechanisms, under supervision from the functional lead
  • Evaluate the efficiency and effectiveness of assigned channel strategies and propose and offer
    suggestions for improvements
  • Execute roadmap for delivery of channel changes based on consumer insights and business
  • Support in channel lifecycle management with specific focus on rationalization and elimination of
    duplicative channels, introduction of enhanced service offering, re-design of existing channel
  • Perform data analytics across each of the assigned channels to identify business trends and
    opportunities for growth
  • Prepare periodic reports on channel profitability, operator performance and sales performance
    trend and generate periodic channel assessment reports for channel performance review
  • Research and provide feedback reports on network quality, peculiar market situations and any
    issues affecting the marketing of Fintech products and services in the region
  • Execute territory specific initiatives and manage profitable and sustainable partnerships to ensure
    achievement of the Fintech business objectives in the region
  • Execute initiatives aimed at integration of channel strategy
  • Liaise with management to identify and attend to specific distributor / channel needs, and resolve
    problems, when required
Job Requirements
  • Degree Marketing, Economics, Finance, Commerce, Management or any related discipline
    equivalent in area of specialization
  •  A minimum of 2 to 3 years’ total experience in Channel development and/or management or allied
    field is required
  • Experience in Fintech, banking or Mobile Money is preferred

All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials not later than

3rd March 2022 at 5:00 pm through the job’s platform on: jobs2.RW@mtn.com 

Note: Only qualified applicants will be contacted within 14 days after their submission.

We strongly encourage applications from women and individuals with disabilities. 

Rwanda PLC is an equal opportunity employer.

Closing Date 3 March 2022

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