FAQS

Benefits

• Content Delivery via Digital, USSD & SMS
• Mark Clubs as Favorite: get instant notification of Live Action
• Detailed Points Table covering all the Major Leagues of the World

How to subscribe

Option 1: User will have to click on http://mrw.sportsmoby.com

Option 2: User can dial *198*1#

FAQs

1. What is Sports Moby?

Sports Moby gives you 360-degree coverage to the world of Soccer

• How do I subscribe to Sports Moby?

To subscribe, go to http://mrw.sportsmoby.com on your mobile phone. Or User can dial *198*1#

• How much is the subscription cost?

Daily Pack – RWF 20
Weekly Pack – RWF 100
Monthly Pack – RWF 500

• Can I download Sports Moby on mobile phone?

No, user can use the service on http://mrw.sportsmoby.com

• Can I use the service without subscribing to Sports Moby?

No, User will have to subscribe the service then only user can use the service.

• How do I unsubscribe from Sports Moby?

To unsubscribe from Sports Moby user will have to dial *198*22#

• Contacts in case of any complaints or inquiries

Email: Digital.RW@mtn.com

Benefits:

• 500+ Games latest and Top trending games.
• Games with Ads-free & In-app Purchase.
• App/ Portal is customer friendly & easy to use.
• Games can be download on Internet or Wi-Fi.

How to subscribe:

WEB Channel: User can subscribe to the product and access the games via below URL of Weekly & Daily pack.

• Weekly Pack (RWF 200) – http://playzone.mobi/API/rwanda_mtn_campaign.php?camp_id=9021
• Daily Pack (RWF 40) – http://playzone.mobi/API/rwanda_mtn_campaign.php?camp_id=9022

SMS Channel: User can subscribe to the product and access the games via sending SMS using below Keyword and Short code.

• Weekly Pack (RWF 200) – Keyword (SUB PZW) to Short code (3000)
• Daily Pack (RWF 40) – Keyword (SUB PZD) to Short code (3000)

Subscription rates

Note: Subscription will automatically renew upon expiration.
Terms and conditions

1. Playzone will be open to all MTN customers.
2. Customers will be able to subscribe to the service using Prepaid or Postpaid airtime account.
3. Customers subscription will automatically renew upon expiration.
4. Customers would only be able to access content after subscribing to service for free of cost.

FAQs

1. What is Play Zone?

Play Zone is gaming portal with more than 500+ latest and top-rated games in android, html5 and Java games. To access the gaming store customer needs to subscribe to a Subscription pack on a Daily/ Weekly pack price point and download unlimited Games for free.

• How do I subscribe to Play Zone?

To Subscribe, user can go with below channels.

WEB Channel: User can subscribe to the product and access the games via below URL of Weekly & Daily pack.

Weekly Pack (RWF 200) – http://playzone.mobi/API/rwanda_mtn_campaign.php?camp_id=9021

Daily Pack (RWF 40) – http://playzone.mobi/API/rwanda_mtn_campaign.php?camp_id=9022

SMS Channel: User can subscribe to the product and access the games via sending SMS using below Keyword and Shortcode.

Weekly Pack (RWF 200) – Keyword (SUB PZW) to Shortcode (3000)

Daily Pack (RWF 40) – Keyword (SUB PZD) to Shortcode (3000)

• How much does a subscription cost?

The cost is as follows,

Weekly Pack: RWF 200

Daily Pack: RWF 40

• On what platforms can I access the service?

Play zone, can we access on Smartphone.

• What happens if I have low balance at the time of subscription to the service?

User will keep trying for next few days and if still don’t have balance, then user will be deactivated. Meanwhile user can access and enjoy the games for free.

• Will I be able to download the games onto my internet-enabled device?

Yes, you can download the content on your internet-enabled device.

• Are the service auto-renewal or one-time?

It’s an Auto renewal service.

• Will I be charged separately for downloading the Games within the portal?

No, there is no additional cost which need to pay for downloading the games.

• How do I unsubscribe from Play zone?

• WEB Channel: Home Page ->Menu->MY Account-> http://playzone.mobi/RW/playzone/my_account.php
• SMS Channel: Weekly Pack (RWF 200) – Keyword (UNSUB PZW) to Shortcode (3000)
• Daily Pack (RWF 40) – Keyword (UNSUB PZD) to Shortcode (3000)

Contacts in case of any complaints or inquiries

Email: Digital.RW@mtn.com

How to subscribe

USSD

To discover & subscribe via USSD Customers should dial *822# and select a service of their choice.

SMS

To subscribe via SMS Customers should send service specific keywords to 3784.

Subscription rates

Package	Price Point
Daily	30 Frw
Weekly	100 Frw
Monthly	250 Frw

Note: Subscription will automatically renew upon expiration.

T&C

• All MTN customers can subscribe to the text alerts.
• Customers will be able to subscribe to the service using their airtime.
• Customer’s subscription will automatically renew upon expiration.
• Text alerts are sent to the user as per the schedule of the individual service as an SMS

FAQs

1. What are MTN Play text Alert services?

MTN Play text alerts provides a range of infotainment services, where a subscribed MTN customer receives SMS alerts on mobile, these alerts may be on news, motivation, religious quotes, business, sports, or any other genre depending on the one user is subscribed to.

• How do I subscribe to SMS alert services on MTN Play?

To subscribe, dial *822# or send relevant keyword to 3784.

• How much does a subscription cost?

The cost is as follows,

Package	Price Point
Daily	30 Frw
Weekly	100 Frw
Monthly	250 Frw

• On what platforms can I access the services?

MTN Text alerts can be discovered and subscribed via USSD or SMS channels. However, the content will be delivered as SMS.

• How do I unsubscribe from MTN comedy box?

To unsubscribe from the service:

Send the unsub keyword for the service to 3784.

Benefits:

• 500+ Games latest and Top trending games.
• Games with Ads-free & In-app Purchase.
• App/ Portal is customer friendly & easy to use.
• Games can be download on Internet or WIFI.

How to subscribe:

WEB Channel: User can subscribe to the product and access the games via below URL of Weekly & Daily pack.

• Weekly Pack (RWF 200) – http://funstar.mobi/API/rwanda_mtn_campaign.php?camp_id=9026
• Daily Pack (RWF 40) – http://funstar.mobi/API/rwanda_mtn_campaign.php?camp_id=9025

SMS Channel: User can subscribe to the product and access the games via sending SMS using below Keyword and Shortcode.

• Weekly Pack (RWF 200) – Keyword (SUB FGW) to Shortcode (3000)
• Daily Pack (RWF 40) – Keyword (SUB FGD) to Shortcode (3000)

Note: Subscription will automatically renew upon expiration.
Terms and conditions

1. Fun Games will be open to all MTN customers.
2. Customers will be able to subscribe to the service using Prepaid or Postpaid airtime account.
3. Customers subscription will automatically renew upon expiration.
4. Customers would only be able to access content after subscribing to service for free of cost.

FUN Games FAQs

1. What are Fun Games?

Fun Games is an Online gaming portal with latest and top-rated games in html5. To access the gaming store customer needs to subscribe to a Subscription pack on a Daily/ Weekly pack price point and can play games online unlimited.

• How do I subscribe to Fun Games?

To Subscribe, user can go with below channels.

WEB Channel: User can subscribe to the product and access the games via below URL of Weekly & Daily pack.

Weekly Pack (RWF 200) – http://funstar.mobi/API/rwanda_mtn_campaign.php?camp_id=9026

Daily Pack (RWF 40) – http://funstar.mobi/API/rwanda_mtn_campaign.php?camp_id=9025

SMS Channel: User can subscribe to the product and access the games via sending SMS using below Keyword and Shortcode.

Weekly Pack (RWF 200) – Keyword (SUB FGW) to Shortcode (3000)

Daily Pack (RWF 40) – Keyword (SUB FGD) to Shortcode (3000)

• How much does a subscription cost?

The cost is as follows,

Weekly Pack     : RWF 200

Daily Pack: RWF 40

• On what platforms can I access the service?

Fun Games can we access on Smartphone.

• What happens if I have low balance at the time of subscription to the service?

User will keep trying for next few days and if still don’t have balance, then user will be deactivated. Meanwhile user can access and enjoy the games for free.

• Will I be able to play the games onto my internet-enabled device?

Yes, you can play the games online on your internet-enabled device.

• Are the service auto-renewal or one-time?

It’s an Auto renewal service.

• Will I be charged separately for downloading the Games within the portal?

No, there is no additional cost which need to pay for playing the games.

• How do I unsubscribe from Fun Games?

To unsubscribe from the service:

WEB Channel: Home Pageà MenuàMY Accountà http://funstar.mobi/RW/funstarhtml5/my_account.php

SMS Channel:

• Weekly Pack (RWF 200) – Keyword (UNSUB FGW) to Shortcode (3000)
• Daily Pack (RWF 40) – Keyword (UNSUB FGD) to Shortcode (3000)

Contacts in case of any complaints or inquiries

Email: Digital.RW@mtn.com

How to subscribe

Subscribe via SMS:

To subscribe via SMS customers should send SMS to 840 with below keywords.

Subscribe via WAP portal:
Subscription costs for MTN Games Club are as below:

Daily Pack: RWF 50.00

Weekly Pack: RWF 250.00

Monthly Pack: RWF 1000.00

Note: Subscription will automatically renew upon expiration.

Terms and conditions

1. Games Club is open to all MTN customers.
2. Customers can subscribe to the service using their balance in their account for prepaid. For post paid customers subscription charges will reflect in their post-paid bills.
3. Customers will not be able to subscribe to the service using any FREE wallets i.e., Rewards talk time, SMSs bundles or Rewards SMSs.
4. Customer’s subscription will automatically renew upon expiration.
5. Will I be able to invite friends to Games Club? No.
6. Will I be able to download the games onto my internet-enabled device? Yes, you can download the gaming content on Games Club
7. Will I be able to share games I like on service with friends? No, you cannot share games with others.
8. How do I unsubscribe from MTN Games Club? To unsubscribe from the service:
9. Send STOP to 840

• Contacts in case of any complaints or inquiries

Email: Digital.RW@mtn.com

FAQs

1. How do I subscribe to “Fin Games”?

Enter subscribe button on our landing page or send PLAY by SMS to 3006 or click on http://rw-sub.fin-games.com 

• How much do I pay for the subscription?   

You will be paying for your subscription:

Daily Pack: RWF 50.00

Weekly Pack: RWF 250.00

Monthly Pack: RWF 1000.00

• How can I find/save the link and how to access to play the game?

– IOS Users: Click on “Fin Games” link, then click on the icon of the arrow, then a window of many options will appear (Add to reading list, add bookmark, add to favorites, add to home screen etc.

– Android Users: Click on “Fin Games” link, then click on the 3 dots figuring on the right side on the top of the screen, then a window of many options appear such as add to home screen or click on the star on top to be added to favorites.

• How many times can I play?

You are welcome to play any of the games as many times as you want 24 h/day, 7 d/Week.

• Are they Premium Games?

All games are unlocked with all levels available.

• How do I cancel my subscription?  

To unsubscribe, go to the “Your Profile page” click on Edit Profile and then on the Unsubscribe button to cancel your subscription or send STOP YP by SMS to 3006 or click on http://rw-sub.fin-games.com/unsub

• When I cancel my subscription, can I still have access to “Fin Games”?

Games are associated with the subscription, if you cancel the subscription; you can no longer use Games’ Link.

• How can I contact “Fin Games” team for my questions?

You can reach us through the “Contact Us” contact form. Once you have clicked on the link, you will be taken to the page containing the contact form. Simply fill out the contact form and submit and we will contact you regarding your query or send an email to support@fin-games.com

OR

Send an email  Digital.RW@mtn.com

FIN Games

What is “FIN Games?”

“Fin-Games” is a subscription club for APK and HTML5 games. For a fixed and attractive fee, you get unlimited access to hundreds of the best games.

FAQs

1. How do I subscribe to “Fin Games”?

Enter subscribe button on our landing page or send PLAY by SMS to 3006 or click on http://rw-sub.fin-games.com 

• How much do I pay for the subscription?   

You will be paying for your subscription:

Daily Pack: RWF 50.00

Weekly Pack: RWF 250.00

Monthly Pack: RWF 1000.00

• How can I find/save the link and how to access to play the game?

– IOS Users: Click on “Fin Games” link, then click on the icon of the arrow, then a window of many options will appear (Add to reading list, add bookmark, add to favorites, add to home screen etc.

– Android Users: Click on “Fin Games” link, then click on the 3 dots figuring on the right side on the top of the screen, then a window of many options appear such as add to home screen or click on the star on top to be added to favorites.

• How many times can I play?

You are welcome to play any of the games as many times as you want 24 h/day, 7 d/Week.

• Are they Premium Games?

All games are unlocked with all levels available.

• How do I cancel my subscription?  

To unsubscribe, go to the “Your Profile page” click on Edit Profile and then on the Unsubscribe button to cancel your subscription or send STOP YP by SMS to 3006 or click on http://rw-sub.fin-games.com/unsub

• When I cancel my subscription, can I still have access to “Fin Games”?

Games are associated with the subscription, if you cancel the subscription; you can no longer use Games’ Link.

• How can I contact “Fin Games” team for my questions?

You can reach us through the “Contact Us” contact form. Once you have clicked on the link, you will be taken to the page containing the contact form. Simply fill out the contact form and submit and we will contact you regarding your query or send an email to support@fin-games.com

OR

Send an email  Digital.RW@mtn.com