A SIM Swap API is a telecom network level interface that allows applications to check whether a mobile number’s SIM card was recently changed. This acts as a powerful fraud prevention signal because SIM swaps are a common method attackers use to hijack a victim’s phone number and override SMSbased authentication. 

The API returns either: 

• The timestamp of the last SIM swap, or 

• A yes/no indication whether a swap occurred within a defined period (e.g., 24 hours or custom window). 

Why SIM Swap APIs Matter 

• Fraud Prevention 

SIM swap fraud is a major vector for account takeovers, especially in banking, payments, crypto, and highvalue accounts. A recent SIM change is a red flag that the user’s identity might be compromised. 

• Reinforces Authentication 

By checking SIM swap status during high-risk user actions (login, registration, password reset, fund transfer), businesses add a powerful second factor that goes beyond SMS. 

FAQs

1. What is the SIM Swap API?

The SIM Swap API enables partners to check whether a SIM card has recently been swapped, helping prevent fraud and unauthorized transactions.

2. Why is SIM Swap verification important?

SIM swap fraud is commonly used to hijack accounts. Verifying recent SIM changes helps reduce: 

• Mobile money fraud 

• Account takeovers 

• Identity theft 

 3. What does the SIM Swap API return?

It typically returns: 

• SIM swap status (Yes/No) 

• Date/time of last SIM swap (if applicable) 

4. Is SIM Swap information real time?

Yes. The API provides near real-time data based on MTN network records. 

5. Who can use the SIM Swap API?

Only authorized partners with: 

• An approved fraud-prevention use case 

• Signed agreements 

• API access credentials 

6. Does SIM Swap API replace KYC?

No. It complements KYC. Best practice is to use both KYC and SIM Swap APIs together for stronger security. 

7.  How can I request for this solution

You must reach out to MTN Business through sales.rw@mtn.com 

A KYC (Know Your Customer) API is a software interface that automates identity verification by connecting your digital systems (apps, websites, CRMs, onboarding platforms) to specialized verification services. It enables businesses especially banks, fintech and government platforms to verify user identity instantly, securely, and in compliance with regulation. 

KYC APIs pull or validate data against trusted sources such as government registries, biometric databases, frauddetection systems, and document verification engines. 

A KYC API is a critical tool for any digital business that needs to verify user identity quickly, securely, and costeffectively. It automates document checks, biometrics, database lookups, and compliance screening dramatically reducing onboarding time while strengthening fraud prevention. 

 FAQs 

1. What is the KYC API?

The KYC (Know Your Customer) API allows authorized partners to verify customer identity details (e.g. name, ID, MSISDN) in real time against MTN records. 

2. Who can access the KYC API?

Only approved partners/customers who have: 

• Signed a valid contract 

• Completed onboarding and security checks 

• Been issued API credentials 

3. What information can be verified via the KYC API?

Typical fields include: 

• MSISDN 

• Customer name 

• ID type and ID number 

• Registration status (active/inactive) 

(Exact fields depend on the approved use case.) 

 4. Is customer consentrequired?

Yes. Customer consent is mandatory and must be obtained by the requesting party before any KYC verification. 

5. Is the KYC API secure?

Yes. The API uses secure authentication, encryption, and access controls in line with MTN and regulatory data-protection requirements. 

6. What are the common use cases?

• Customer onboarding 

• Fraud prevention 

• Account verification 

• Digital lending and financial services 

7. 7.How can I request for this solution 

You must reach out to MTN Business through sales.rw@mtn.com  

Telecommunication, also known as telecom, is the exchange of information over significant distances by electronic means and refers to all types of voice, data, and video transmission.

1. What is MTN CUG + Data?
   MTN CUG (Closed User Group) + Data is a voice, SMS, and data offering designed for corporate organizations, SMEs – SOHO, NGOs, and similar entities. It allows unlimited calling and texting within a specified group and minutes to call outside CUG for a flat monthly fee, along with a daily data bundle.
2. Who is eligible for MTN CUG + Data?
   This service is available to all registered SMEs – SOHO, corporate organizations, professional associations, NGOs, public sector organizations.
3. How do I subscribe to MTN CUG + Data?
   Prepaid customers can self-onboard through a USSD process *843#. Alternatively, Postpaid customer can sign a contract and be activated in their nearest service centers across the country.

Features & Pricing

4. What are the available MTN CUG + Data packages?
   Here are the available packages:

• What does “Unlimited Voice and SMS in CUG” mean?
  It means you can make unlimited voice calls and send unlimited text messages to other members within your closed user group without additional charges.
• What happens if I exhaust my daily data allocation?
  Once your daily data bundle is exhausted, you will need to purchase additional data bundle by dialing *345# or *140# to purchase voice packs or wait until midnight for your daily data allocation to reset.
• Are there any restrictions on the number of closed user groups I can join?
  Yes, you can be a member of up to three closed user groups.
• Can I add non-corporate members to my CUG + Data group?
  Yes, any number can be added as a member to the CUG + Data group.
• How do I manage my CUG + Data subscription?
  Prepaid customers can manage their CUG+DATA subscription, including adding or removing members, through the USSD code *843# and follow prompts. Postpaid customers will submit a request letter via the Service Centre across the country for both adding or removing users in the CUG.
• What happens if I don’t renew my CUG + Data subscription?
  When your subscription expires, your group members will lose access to the CUG + Data benefits, including unlimited calls, SMS within the group, and the daily data bundle.

• What should I do if I encounter issues with my CUG + Data service?
  You can contact MTN customer support for assistance by calling us on 3111, email us on Sales.RW@mtn.com  or visit our nearest MTN service Centre.

• Can I increase the daily data allocation?
  The daily data allocation is fixed according to the package selected. If you need more data, you can either upgrade to a higher package or purchase additional data bundles by dialing *345#.

• Is there a minimum number of members required to form a CUG?
  The minimum number is 3, But it’s ideal to have a reasonable number of members to fully benefit from the CUG + Data services.

• Is there a Maximum number of members required to form a CUG?
  No, there is no Maximum number of members required.