One Network Area Rates - MTN Rwanda

One Network Area Rates

Note: One Network Rates to be launched on 17th May 2024

ONA REGION: Prepraid Rates (RWF)

ID		Uganda	S. Sudan	Kenya
1	Local Calls
2	Calls to roaming network	120	120	120
3	Calls to other networks in visited country	120	120	120
4	Calls Back home
5	Calls to Home network	120	120	120
6	Calls to other networks in home country	120	120	120
7	Regional & Africa
8	East Africa	133	133	133
9	Rest of Africa	1332	1332	1332
10	International	1,332	1,332	1,332
11	Satellite	21,153	78,136	11,988
12	Receiving Calls (MTC)	0	0	0
4	SMS MO
13	Local / back Home	70	70	70
14	Other networks in visited country	70	70	70
14	International	70	70	70
14	Data	130	130	130

ONA REGION: Postpaid Rates (RWF)

ID		Uganda	S. Sudan	Kenya
1	Local Calls
2	Calls to roaming network	100	100	100
3	Calls to other networks in visited country	100	100	100
4	Calls Back home
5	Calls to Home network	100	100	100
6	Calls to other networks in home country	100	100	100
7	Regional & Africa
8	East Africa	113	113	113
9	Rest of Africa	1,129	1,129	1,129
10	International	1,129	1,129	1,129
11	Satellite	17,345	66,217	10,159
12	Receiving Calls (MTC)	0	0	0
4	SMS MO
13	Local / back Home	60	60	60
14	Other networks in visited country	60	60	60
14	International	60	60	60
14	Data	107	107	107

Call Toll Free

100

Rwanda

customercare.rw@mtn.com

Outside Countries

customerservice.rw@mtn.com

General Information

info@mtn.com

Reception Desk

reception.rw@mtn.com

MTN Chat Support on WhatsApp

+250 788 312 011

+250 788 310 044 (Sign language)

PHYSICAL ADDRESS

MTN Centre, KG 9 Ave, Kigali

Working Hours

Monday – Friday
8AM – 9PM

Weekend
9AM – 5PM

MTN (PTY) LTD is an authorised Financial Service Provider, underwritten by Guardrisk Insurance Company. FSP license number: 44774