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Manager – Revenue Assurance Operations


Manager – Revenue Assurance Operations


Posting Date


Closing Date

MTN Rwandacell is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER.  We are an equal employment employer with a forward-looking culture that encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwanda is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the Position below in Finance Department.
  • Supervise the Team of RA analysts dedicated for RA day to day operations.
  • Continuous coaching, technical skills transfer, motivation, gap analysis and setting of the training plan, performance evaluation of the RA Operations Team.
  • Supervise the GSM/Momo system monitoring between 08h-18h00, 2 times per day, 5 days per week (Fraud monitoring as secondary control), with help of the software assisted monitoring system developed by the Design Authority Team.
  • Supervise the execution of all non-fraud revenue assurance controls, every day, every week, every month depending on the Group RAFM recommended frequency. The Design Authority Team is responsible for creation of new controls and the Operations Team, their executions.
  • Resolution of issues identified by the hourly monitoring, perform the root cause analysis, report to Technology or any other stakeholder and ensure that the identified issue is resolved.
  • Responsible for monthly revenues/costs reporting for all revenue streams: prepaid, postpaid, interconnect, roaming, VAS, Momo.
  • Responsible for daily/weekly/monthly reconciliations with various stake holders (RRA, Banks, other Momo service providers, internal departments).
  • Responsible for monthly reporting to Group (RAMS).
  • Responsible for audit with the internal, external and the RRA auditors.
  • Responsible for monthly gathering of the audit requested data (DDR) and pushing on the external auditor’s server (Pwc server located within MTN data center).
  • Responsible for annual tax audit (when it happen) and provide all data requested by the Tax authority.
  • Continuous identification of routines tasks which can be automated by the Design Authority Team.

Job Requirements

  • Bachelor’s degree in in Information Technology, Systems analysis and Programming.
  • At least 5 years in an IT/ System Analyst Position.
  • Training in Telecom Environment, GSM, Fintech, Revenue assurance and Fraud, Databases programming/Scripting.
  • Competences in Financial acumen to calculate / Interpret scenarios affecting business functions.

All interested candidates are requested to send their application letters, updated curriculum vitae, and copies of their academic credentials no later than 29th March 2023 through the job’s platform on:

We strongly encourage applications from women and/or individuals with disabilities.

MTN Rwandacell PLC is an equal opportunity employer.

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