Enabling you to pay a mobile device in installements.

With MTN MACYE MACYE, MTN customers have the flexibility to always have the latest smartphone to be repaid in instalments.

Dail *182*12# to check your eligibility.

Discover MTN device financing program.

The program facilitates customers who have been using MTN for the last past 12 months to get the latest smartphone or tablet of their choice and pay in installments for themselves or family members.

To choose your preferred device “Smartphone or Tablet” Visit 

MTN device financing requirements.

  • Being on the MTN network for the past 12 months
  • Being an active MTN customer on MoMo, Data, Voice & SMS.
  • Having cleared Mokash’s (mobile money) loan.
  • Requires that you enter into an agreement to pay for the device plan in daily, weekly, or monthly installments until the device is paid off.
  • You can pay the installments over the full period of the term or pay off the device’s total price at any time.
  • Through mobile money or a bank account (Only for Corporate Plans)

Available Device Financing Plan

Personal Plan

Choose to repay one of your own Smartphones or tablets.

Family Plan

Choose to repay multiple Smartphones or tablets for you and your family.

Upgrade Plan

Choose to top cash or trade-in your old device.

Corporate Plan

Choose to repay through the institution you work for.

Frequently Asked Questions on Device Financing.

What is MTN Device Financing(“MACYE MACYE”)

MTN Device financing program allows MTN customers to pay for their mobile devices (“Smartphone and Tablet”) over a period of 12 months.

MTN device financing requires:

  • Being on the MTN network for the past 12 months
  • Being an active MTN customer on MoMo, Data, Voice & SMS.
  • Having cleared Mokash’s (mobile money) loan.
  • Requires that you enter into an agreement to pay for the device plan in daily, weekly, or monthly installments until the device is paid off.
  • You can pay the installments over the full period of the term or pay off the device’s total price at any time. Through mobile money or a bank account (Only for Corporate Plans)

You can choose from our range of devices “Smartphone or Tablets”:

  • Tecno smartphones or tablets
  • Samsung smartphones or tablets
  • Mara phone smartphones
  • Infinix smartphones
  • Nokia smartphones
  • Itel smartphones

You can have one device financing agreement for your active line or more devices for your family members, as long as you do not go over your credit-scoring limit

Yes, MTN device financing will cover device loss/stolen & screen replacement once in the repayment period and the manufacturer warranty is still applied.

For eligible MTN customers, Where to get Device Financing services?

  • Visit Selfcare portal  macyemacye.mtn.co.rw to choose your preferred device “Smartphone or Tablet”

MTN device financing is accessible across the country through:

  1. All MTN Service centres
  2. All MTN Connect Shops
  3. All VIP Shops of Tecno, Infinix & itel
  4. And several device retailers in the informal market

For more details, please visit MTN service centres.

How to get Device Financing after sales support?

Your phone received through device financing is unfortunately locked due to the loan being overdue based on your preferred repayment frequencies:

  1. Daily (Locked after & above 24 hours of non-repayment)
  2. Weekly (Locked after & above 7 days of non-repayment)
  3. Monthly (Locked after and above 30 days of non-repayment)

Your phone gets unlocked upon a successful payment or through our MTN service center in case of a reported case that your phone has been recovered after being stolen

You will need to submit an approved police report to any nearest MTN service center for your replacement to get the processed equivalent to the value of the remaining balance to be repaid.
Your phone replacement will be executed within a maximum period of 48 hours.

You will need to visit the nearest service center with the damaged device and a Copy of your national ID for our support team to process the repair

Your screen replacement will be executed within a maximum period of 48 hours and as a customer, you will be requested to pay 20% of the repair cost. 

For any other support, please call 100 or use our customer 360 app for live chat.