Requirements and Number of SIM Cards allowed per Document Type
Pre-Paid Customer
CUSTOMER CATEGORY | DOCUMENT TYPE REQUIRED | NUMBER OF SIMCARDS ALLOWED |
Rwandese Foreigners with Residence in Rwanda | Rwandese ID Refuge ID issued by NIDA Foreigners ID issued by NIDA | Maximum of 3 sim cards |
Foreigners without Foreigners’ Resident IDs | Ordinal Passport Diplomatic Passport Refuge passport UN Passport | Only 1 sim card and for any extra SIM Card needed, RURA’s approval will be applied for. |
Regional Customers(Uganda, Kenya, Tanzania, Burundi and RDC) | Regional traveling DocumentLaissez – Passer CPGL | Only 1 sim card and for any extra SIM Card needed, RURA’s approval will be applied for. |
Refugees without Rwanda Refugee IDs | Refugee document issued by UNHCR (RWANDA) | Only 1 sim card and for any extra SIM Card needed, RURA’s approval will be applied for. |
SME, Corporate, NGO | RDB/RGB document RRA TIN Number | UNLIMITED |
Government Institutions | Official letter with TIN number RGB certificate | UNLIMITED |
–
Post-paid Customer
New Individual Client requirements:
- Valid citizen or resident of Rwanda
- Employer’s reference – proof of employment
- Payslip or proof of income
- A Residential and work address (to be filled on the application form)
- Completion of application form
- Copy of identity document for Nationals
- Temporary Residence Permit or copy of passport & visa (Non-Rwanda Citizens)
A refundable deposit of Frw 96,000 per line – Refundable upon the termination of the postpaid contract
- Itemized bill of Frw 920 (if in need of monthly call details on invoices)
- An additional Frw 250,000 per line for International Roaming activation will be paid and roaming contract signed if International Roaming service is required.
New Corporate Client requirements
- Completed application form
- Legally registered Business
- Trade Reference or memorandum of understanding (where applicable)
- Proof of Trading license or Company certificate or MOU
- Three months bank statements, for new companies
- Names & photocopy ID’s of Directors where the directors are non-Rwandan citizens then temporary Residence Permit or copy of passport & visa
- A refundable deposit of Frw 96,000per line
- Itemized bill of Frw 920 (if in need of monthly call details on invoices)
- An additional Frw 250,000 per line for International Roaming activation will be paid and roaming contract signed if the international roaming service is required.
CLOSED USER GROUPS(CUG)
- Request letters
- List of Numbers
- Proof of payment
PAYMENT MODULES
- Pre-paid (Payment before the Service)
- Post Paid Requirement (Payment at end-Month)
BONUS ON NEW SIM CARDS
MTN Simcard is bought at Frw 500, with below bonus;
- Free Airtime worth Frw 400
- Free 50MBs
- Free 50 SMS
Dial *131# before any other transaction to activate the bonus
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