Requirements and Number of SIM Cards allowed per Document Type

Pre-Paid Customer

CUSTOMER CATEGORY	DOCUMENT TYPE REQUIRED	NUMBER OF SIMCARDS ALLOWED
Rwandese Foreigners with Residence in Rwanda	Rwandese ID Refuge ID issued by NIDA  Foreigners ID issued by NIDA	Maximum of 3 sim cards
Foreigners without Foreigners’ Resident IDs	Ordinal Passport   Diplomatic Passport   Refuge passport UN Passport	Only 1 sim card and for any extra SIM Card needed, RURA’s approval will be applied for.
Regional Customers(Uganda, Kenya, Tanzania, Burundi and RDC)	Regional traveling DocumentLaissez – Passer                                 CPGL	Only 1 sim card and for any extra SIM Card needed, RURA’s approval will be applied for.
Refugees without Rwanda Refugee IDs	Refugee document issued by UNHCR (RWANDA)	Only 1 sim card and for any extra SIM Card needed, RURA’s approval will be applied for.
SME, Corporate, NGO	RDB/RGB document RRA TIN Number	UNLIMITED
Government Institutions	Official letter with TIN number  RGB certificate	UNLIMITED

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Post-paid Customer

New Individual Client requirements:

1. Valid citizen or resident of Rwanda
2. Employer’s reference – proof of employment
3. Payslip or proof of income
4. A Residential and work address (to be filled on the application form)
5. Completion of application form
6. Copy of identity document for Nationals
7. Temporary Residence Permit or copy of passport & visa (Non-Rwanda Citizens)

A refundable deposit of Frw 96,000 per line – Refundable upon the termination of the postpaid contract

1. Itemized bill of Frw 920 (if in need of monthly call details on invoices)
2. An additional Frw 250,000 per line for International Roaming activation will be paid and roaming contract signed if International Roaming service is required.

New Corporate Client requirements

1. Completed application form
2. Legally registered Business
3. Trade Reference or memorandum of understanding (where applicable)
4. Proof of Trading license or Company certificate or MOU
5. Three months bank statements, for new companies
6. Names & photocopy ID’s of Directors where the directors are non-Rwandan citizens then temporary Residence Permit or copy of passport & visa 
7. A refundable deposit of Frw 96,000per line  
8. Itemized bill of Frw 920 (if in need of monthly call details on invoices)
9. An additional Frw 250,000 per line for International Roaming activation will be paid and roaming contract signed if the international roaming service is required. 

CLOSED USER GROUPS(CUG)

1. Request letters
2. List of Numbers
3. Proof of payment

PAYMENT MODULES

1. Pre-paid (Payment before the Service)

1. Post Paid Requirement (Payment at end-Month)

BONUS ON NEW SIM CARDS

MTN Simcard is bought at Frw 500, with below bonus;

1. Free Airtime worth Frw 400 
2. Free 50MBs
3. Free 50 SMS

Dial *131# before any other transaction to activate the bonus

Terms and conditions