MTN Rwandacell Limited is launching a smartphone device donation campaign entitled “Connect Rwanda” (hereinafter referred to as ‘’the Campaign’’) whereby individuals and corporations (“hereinafter referred to as “the donors’’) may elect to donate smartphone devices to individuals that have been identified as underprivileged and who would benefit from being connected through a smartphone device (hereinafter referred to as the “Recipients ”).

The Terms and Conditions (Hereinafter the “Terms”) contained herein shall govern all persons participating in the Campaign for the term of the Campaign. Any donations made as part of this Campaign must be done in line with these Terms and by donating, the individual and/or corporation (hereinafter referred to as ‘’the donor(s)”) accepts all Terms contained herein in full.


The Campaign will run for a period of Three months starting from December 20th, 2019 until March 20th, 2020.

Donations and Mode of Donating 

All donations are to be made after the donor has read, understood and accepted these Terms as posted on MTN Rwandacell’s Website: https://www.mtn.co.rw/

The donors may elect to either donate a smartphone device of their choice or the equivalent value in cash or MTN Mobile Money. Cash and/or Mobile Money donations will be used by MTN Rwandacell to purchase smartphone devices that will then be distributed to the Recipients. 

Donors shall deliver the donated smartphone devices to any MTN Service Center and fill in any required paperwork to record the donation being made. The list of MTN Service Centers is provided below: 

1Nyarutarama HQ11Rubavu Town
2Remera Corner 12Karongi 
3KCM (UTC) 13Rusizi
4CHIC 14Huye 
5Kicukiro 15Muhanga 
6Giporoso 16Rwamagana
7Nyabugogo 17Nyagatare 
8Gicumbi 18Ngoma 
9Musanze 19Nyakarambi
10Rubavu Boarder

Donors may donate a new or used smartphone device. If a used smartphone device is donated, the donor must ensure that it is of good working condition and all accessories should be donated as well (chargers). In addition, for any used device donation, the donor must ensure the device has been formatted to delete all content prior to making the donation. 

Where the donor lives outside of the Republic of Rwanda and wishes to ship a device(s) to MTN Rwandacell, the devices can be sent by courier to the following address: MTN Rwandacell Limited, MTN Center, Nyarutarama, Kigali, Rwanda. The donor sending a device from outside of Rwanda will be responsible for the costs of shipment

Cash donations shall be deposited in the following bank account:

Bank name: Equity Bank Rwanda Ltd

Bank account holder: Connect Rwanda 

Bank account number: 4001200636282 RWF 

Bank account number: 4001200636310 USD

Bank Address:  Grand Pension Plaza 1st Floor, KN 4 Ave, Kigali, Rwanda


  1. Mobile Money donations shall be sent to the following MoMoPay code: 100100


All persons willing to donate for the campaign including Companies, individuals, Non-Governmental Organizations and any other Organizations.


  1. The donor is not allowed to claim for the return of the donation you made to MTN, or claim for any compensation in that effect
  2. The donor will not reserve the right to determine to whom the donation shall be given to
  3. Recipients must be in possession of a valid ID document, passport or valid permanent resident permit.
  4. The donation is not subject to transfer, replacement or return of faulty device, i.e. recipients cannot nominate a third party to receive the donation in their place or ask for the replacement or return of the received donation
  5. MTN shall not be liable for any costs incurred by the donor or the recipient in giving or receiving the donation. All risks and ownership of the donation shall pass to the Recipient upon receipt thereof; hence, all of MTN’s obligations with regard to the Campaign, as well as the donation, shall terminate.
  6. Employees, directors, agents, contractors, and consultants of MTN and all other participating companies and their immediate families, life partners, associates, or business partners shall not receive the donation.

The use of content

In these Terms and Conditions, “Content” shall mean any pre-recorded audio, video, image or other material that a Donor and/or Recipient voluntarily submits to MTN or uploads on any of MTN’s platforms in relation to the Campaign.  With respect to your Content, by sharing or displaying it, you grant MTN a non-exclusive, worldwide, irrevocable, royalty-free, sub licensable right to use, adapt, cut, publish, translate and distribute it in any print and Television and all its social media platforms.

Upon sharing with or uploading your content on MTN’s social media platforms, you hereby indemnify MTN against any demand, claim, compensation or action against MTN relating to or in connection to the use of your content whether directly or indirectly for any reason whatsoever. MTN reserves the right in its absolute discretion to alter, modify the shared and/or uploaded videos or any part hereof at any time without your prior consent.

No warranties

The smartphone device will be donated “as is,” and MTN makes no express or implied representations or warranties, of any kind related to the smartphone device’s functionality, malware or information contained in the smartphone device. 

Limitation of Liability and Indemnification

MTN shall not be liable for any loss, injury or damage to any person arising out of the use of the received smartphone device and its contents. Furthermore, MTN and their associated companies, agents, contractors and any of their personnel involved in the Campaign assume no liability whatsoever for any direct or indirect loss or damage, death, or injury arising from participation in the Campaign, from claiming the return of the donated or received device or for any loss or damage, death, or injury however arising. 

No claim may be made by the Donor, the Recipient ,or any other person on behalf of the Donor and/or the Recipient against MTN, MTN’s Affiliates, directors, officers, employees, attorneys or agents of any of such persons for any special, indirect, consequential or punitive damages in respect of any claim, loss, damage arising out of or related to the donation of the smartphone device, the smartphone device itself or any act, omission or event occurring in connection therewith; and the Donor, the Recipient, hereby waive, release and agree not to initiate and/or participate in any legal claim against MTN for any such damages, whether or not accrued and whether or not known or suspected to exist in its favor.

The Donor and/or Recipient hereby indemnify MTN against any claims by the Recipient and/or Donor or any other third party with regards to the donated smartphone device and/or any additional element of the Campaign.   

Variation of Terms

MTN is permitted to revise these Terms at any time as it sees fit, and by accessing the MTN Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing the Campaign.


MTN shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, the donors and recipients shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Governing Law 

These Terms will be governed by the laws of Rwanda. ​

If these Terms and Conditions or any applicable Terms are translated into a language other than English, then the English version shall prevail where there is any inconsistency.

If you have any questions or require clarifications regarding the Campaign, please contact us at your nearest Service Centre.

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