MoKash

MoKash is a service available for MTN Mobile Money customers that enables them to save using MTN Mobile Money and to take loans on a short-term basis. The customer does not require any bank account and doesn’t have to visit any bank to fill out forms.

Requirements to have a MoKash Account?

Be a registered MTN Subscriber.
Be a registered MTN Mobile Money customer

Requirements to have a MoKash Account?

Convenience as customers can transact from anywhere at any time.
Paperless. There is no need to sign any documents to open and transact with a MoKash account.
No minimum balance or ledger fees required.
Competitive interest rates.
Access to micro unsecured loans.

How does a customer activate MoKash?

Dial *182#, *your preferred language, then *MoKash and enter your Mobile Money PIN to accept the terms and conditions. This automatically activates your MoKash Account

Call Toll Free

100

Rwanda

customercare.rw@mtn.com

Outside Countries

customerservice.rw@mtn.com

General Information

info@mtn.com

Reception Desk

reception.rw@mtn.com

MTN Chat Support on WhatsApp

+250 788 312 011

+250 788 310 044 (Sign language)

PHYSICAL ADDRESS

MTN Centre, KG 9 Ave, Kigali

Working Hours

Monday – Friday
8AM – 9PM

Weekend
9AM – 5PM

MTN (PTY) LTD is an authorised Financial Service Provider, underwritten by Guardrisk Insurance Company. FSP license number: 44774

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