MTN Rwandacell Plc ifite uburenganzira kugira impinduka ikora kuri serivisi zijyanye na Simukadi Nshya cyangwa guhagarika ibizana na serivisi ya Simukadi Nshya. Mu gihe hagize igihinduka ku mikoreshereze y’iyi serivisi, tubimenyesha abakiliya hakoreshejwe imiyoboro itandukanye, nka SMS.
Abakiliya bahinduje Simukadi (Sim swap), bahinduje uwo Simukadi yanditseho cyangwa se bafite icyo bahinduje kuri Simukadi ntabwo bemerewe guhabwa impano zizana na Simukadi nshya zavuzwe haruguru.
Nta gihinduka ku bisanzwe. Usabwa kujya ku ishami rya MTN kugirango bagushyiriremo Mobile Money nyuma yo gukoresha SIM Swap.
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customercare.rw@mtn.com
customerservice.rw@mtn.com
info@mtn.com
reception.rw@mtn.com
+250788310044
+250 788 310 044 (Sign language)
MTN Centre, KG 9 Ave, Kigali
Monday – Friday
8AM – 9PM
Weekend
9AM – 5PM
MTN (PTY) LTD is an authorised Financial Service Provider, underwritten by Guardrisk Insurance Company. FSP license number: 44774
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