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FAQs

MTN Help Center

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MoMo

As a customer, am I required to make any extra payment? Who pays the fees? How much are the fees for MoMoPay? Why is there a 0.5% fee charge on MoMoPay?

MTN Hybrid Data

How can one check if hybrid data has been activated?  Will company need to buy other lines for the employees specifically for this service? what are the terms and conditions? what is the validity period for MTN Hybrid Bundle? can a customer subscribe to other packages e.g: while having MTN Hybrid Data?

MTN Prestige Club

Overview Benefits What is MTN Prestige Club? What does Spend mean? What class of customers are eligible to be a part of the MTN Prestige?

Shareholders

Will Shareholders receive dividends this year 2021? What is the dividend policy of MTN Rwandacell PLC? What governance codes will MTN Rwandacell PLC have to adhere to? What governance codes did MTN Rwandacell PLC adhere to? Are staff able to buy MTN Rwandacell PLC shares?

Yolo Star partners

What else do you need to know about the redemption of your MTN Yolo Star points? What are the activities that will earn me points in MTN Yolo Star? Will I be notified of my MTN Yolo Star Membership renewal? Is MTN Yolo Star membership renewable? How do I qualify to become a MTN Yolo Star SILVER member and what are the benefits?

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