MTN Rwandacell with its principal office at MTN Centre Building, Nyarutarama, Kigali, Rwanda, (hereinafter referred to as “MTN Rwanda”) and a reseller of the 4G bundle (hereinafter referred to as the “4G Unlimited”).
The present Terms and Conditions shall apply to all MTN Prepaid Customers subscribed to 4G Unlimited Bundle.
The 4G Unlimited bundle is open to all Prepaid individuals of MTN services that are resident in Rwanda (the “Subscriber”).
“Unlimited” means that data usage will not be capped to a certain number volume but rather the usage of the bundle limited to 30 days from the date of purchase.
The 4G Unlimited is sold at 6,000Frw (VAT inclusive) and can be purchased through 3 different channels:
- Data Bundles USSD code where a customer dials *345#, select 4G Irekure and follow the prompt.
- YOLO USSD code where a customer dials *154#, select YOLO 4G and follow the prompt.
- Prestige USSD code where a customer dials *165#, select Prestige 4G Bundles and follow the prompt.
By purchasing the 4G Unlimited bundle, the subscriber hereby warrants and represents that he/she:
- Has an active MTN Sim card and a device/smartphone that are both 4G enabled and is aware that the Unlimited 4G bundle can only be used while the SIM card is inserted into a 4G enabled device/smartphone
- Pays 6,000Frw for one 4G Unlimited Subscription and it is valid for 30 days from the date of subscription.
- is fully aware and accepts that 4G Unlimited bundle has Unlimited Access to 4G/LTE speed with basic streaming quality. The product is designed to stream videos at low resolution.
- Agrees that tethering for 4G Unlimited bundle is allowed until March 2020. Beyond that tethering speed will be limited from 15th Jan to March 2020.
- Agrees that where there is any dispute as to the usage by the subscriber, the details records shall be the sole basis for resolving same.
- Agrees that 4G Unlimited bundle is only used in the territory known and recognised as The Republic of Rwanda (hereafter called “Rwanda”).
- Agrees that 4G Unlimited bundle is only used when the customer’s phone is connected on 4G network and cannot be used while connected on 3G, 2G or other access network.
- Agrees that MTN Rwanda reserve the right to modify, supplement or terminate this product after 30 days’ notice to the existing users.