About DHL:
To cover all your service needs, there are now two divisions within DHL Rwanda:

DHL Express
DHL Express is the perfect partner for all worldwide express and parcel needs. Its Network covers over 4,000 offices and more than 120,000 destinations worldwide.

DHL Express is the result of the consolidation of the former DHL Worldwide Express business and the Deutsche Post Euro Express parcels business and offers Same Day, Express, Parcel and Freight services.

DHL Danzas Air & Ocean
DHL Danzas Air & Ocean offers customised worldwide logistics solutions for air and sea freight, regardless of size and weight, COMMONLY KNOWN AS CARGO.

DHL Express services

  • Worldwide Document Express is an express international door-to-door delivery service for shipments of non-commercial value such as letters, bank documents, technical drawings, reports, tenders, invoices and accounting forms; weighing up to 50 kg per piece, or 250 kg per shipment.
  • Worldwide Parcel Express is an express international door-to-door delivery service of dutiable or declarable commodities with an intrinsic value that are subject to customs clearance and payment of duty- weighing up to 50kg per piece, or 250kg per shipment.
  • Import Express allows your organisation to benefit from the advantages of simple and flexible inbound shipment arrangements on a door to door basis. An Import Express account is quick and easy to set up and offers the same control, reliability, speed and efficiency that all the other DHL services provide, thus giving you peace of mind that your shipment will arrive safely on time every time.
     

DHL Danzas Air & Ocean products

  • DDAO is the world’s largest air freight forwarding company and carries more than 1.6 million consignments annually by air. With space reserved on the world’s leading commercial airlines DDAO provides maximum flight flexibility and a complete schedule of delivery options to meet time and price sensitive demands. DDAO has the service to satisfy your requirements:
  • Airport - to - Airport Service
    Shipment delivered worldwide through schedule carriers
  • Door - to – Door Service
    Your shipments picked up from your suppliers door and delivered right to your door


Tracking and Tracing:
With DHL you are able to track and trace shipments by using:

  • Internet: Go to www.dhl.com
  • E-track : Send your Air Waybill number to track@dhl.com using e-mail software
  • SMS-track : Send Air Waybill number as SMS to +447720334455


Availability:
DHL services are available 24/7

Location/Hours:

Head office: Avenue de la Justice (near Castle HOTEL)
PO Box 359 Kigali, Rwanda
Phone : 503782/3/4

Hours:
Monday to Friday: 8:00-19 :00
Saturday: 8:00-14:00
Sunday: 9:00-12:30


Union Trade Center - Branch
Phone: 500068

Hours:
Monday to Friday: 8:00-17:30
Saturday: 9:00-12:00
Sunday: Closed


Butare Branch
Bus Volcano Office
IBIS hotel
Phone: 078 850 7324

Hours:
Monday to Friday: 8:00-17:30
Saturday: 9:00-12:00
Sunday: 8:00-11:00


Website:
International
Rwanda