Contact

The MTN Call Center is open 24/7.

Toll-free numbers (from your MTN mobile phone):
Pre-Paid: 456
Post-Paid: 457
MTN Business Data: 455

By email at customercare@mtn.co.rw.

MTN Rwanda Corporate Offices (at MTN Center in Nyarutarama)
Monday - Friday: 08h00 to 17h00
Phone: 586863 Fax: 586865

MTN Service Center (at MTN Center in Nyarutarama & UTC)
Monday - Friday: 08h00 to 19h00
Saturday: 08h00 to 12h00

Your questions may already be answered online in our Support sections! Just click on one of the links below:

Personal Solutions Support  |  Business Solutions Support

Looking for a MTN Center or authorized dealer? Visit our Find a Store section.