Reverse Billing
Eliminate or reduce the cost for customers calling your business! With Reverse Billing, people can call your business free of charge or pay a percentage of the call charge ranging from 25%, 50% or 75%.
How to Activate
You must have a post-paid account to activate Reverse Billing.
Request Reverse Billing at your nearest MTN Center or dealership and pay 10,000 Rwf Deposit fee.
How to Use
Once Reverse Billing is established on your account, you can advertise that you offer reduced rate or free calls to your customers or partners. You will automatically be charged for in-coming calls on your account based on the category you choose (see below).
What is the Cost
Activating Reverse Billing requires a deposit of 10,000 Rwf and an additional 5,000 Rwf per month for the service. You may sign up for one of four categories listed below. You may opt to pay for 100% of customer calls to your number or 75%, 50%, or 25% of the call cost.
| Category |
% of Call Cost to Customer |
% of Call Cost to Your Business |
| A |
0% |
100% |
| B |
25% |
75% |
| C |
50% |
50% |
| D |
75% |
25% |
All prices are VAT Inclusive
What are the Benefits
- Encourage customers or clients to contact you by making it free (or partially free) for them!
- Combine Reverse Billing with a Short Dial number to make calling your business even easier.
- Increase the number of calls to your business.
- All calls are recorded on your itemized bills.
- Use this service as a marketing tool for specific promotions – turn it on or off as needed.
