MTN

Contact us

Just say Y’ello

We’re here to help, anytime! Chat with us online or give us a call.

Personal

Send us an email on pr2.RW@mtn.com

For support: Dial 100

For Internet-related: Dial 200

For MTN Prestige: Call 165

Roaming

Hotlines +250 788312468 / +250 788312473

Group Email: roaming2.RW@mtn.com

WhatsApp Number : +250 788310045

Business

For more information, send us an email on Sales.rw@mtn.com

Call toll-free: 3111

MoMo

For escalations and MoMo issues: MobileMoney.RW@mtn.com

For contacting MFS on other business engagements: MobileMoney_Dept.RW@mtn.com

MTN Service Centres

Service centre | Monday  – Friday
Nyarutarama HQ | 08:00 am – 08:00 pm
Kicukiro | 08:00 am – 08:00 pm
Giporoso | 08:00 am – 09:00 pm
KCM | 08:00 am – 00:00 am
Nyabugogo | 08:00 am – 09:00 pm
Chic | 08:00 am – 09:00 pm
Remera Corner | 08:00 am – 00:00 am

Contact details

Physical Address

MTN Rwandacell Limited
MTN Centre, Nyarutarama
P.O. Box 264
Kigali, Rwanda

Postal address

MTN Rwandacell Limited
MTN Centre, Nyarutarama
P.O. Box 264
Kigali, Rwanda

Phone

(+250) 280390000