Mobile Money Services

  • How to Deposit Money

    Present the following to an authorized MTN Mobile Money Agent:

    • Your MTN mobile number, which doubles as your MTN Mobile Money account number
    • The amount of money you wish to credit to your Mobile Money account
    • Your ID document

    You will receive an SMS confirmation that your account has been credited with the amount.

    How to Send Money

    After you purchase Mobile Money through an authorized MTN Mobile Money Agent, you will receive an SMS confirmation that your account has been credited with the same amount.
    To send MTN Mobile Money:

    • Dial *182#
    • Choose‘Send Money’, and follow the prompts

    You and the recipient will receive an SMS notification with the transaction detail.

    How to Withdraw Money

    MTN Mobile Money can only be withdrawn from authorized MTN Mobile Money Agent, located countrywide.
    A registered MTN Mobile Money recipient will have to present the agent with:

    • Your MTN Mobile Money account number
    • Your ID document
    • The amount you wish to withdraw

    The agent will initiate the withdrawal and you will receive a message on your phone requesting you to withdraw by entering your MTN Mobile Money PIN
    You and the agent will receive an SMS notification with the transaction detail.

    A non-registered MTN Mobile Money recipient will have to present the agent with:

    • Their ID document
    • A token number and secret code.

    They will then personally enter the secret code into the agent’s phone

    Consumer Fees

    Range

    Sending Money to

    Withdraw by
    MM user

    MIN

    MAX

    MM Customer

    Non MM Customer

    100

    300

    30

    30

    50

    301

    1,000

    50

    250

    100

    1,001

    3,000

    200

    400

    200

    3,001

    5,000

    220

    600

    250

    5,001

    10,000

    250

    700

    275

    10,001

    20,000

    250

    750

    350

    20,001

    40,000

    250

    1,000

    600

    40,001

    75,000

    400

    2,000

    1,100

    75,001

    150,000

    550

    3,000

    2,000

    150,001

    300,000

    900

    4,000

    3,000

    300,001

    500,000

    1,000

    6,000

    6,000

    500,001

    1,000,000

    1,500

    10,500

    9,000

    1,000,001

    2,000,000

    2,500

    19,500

    17,000

     

    Buy Airtime

    To buy MTN airtime for yourself or someone else:

    • Dial *182#
    • * ‘Buy ’and follow the prompts

    You will receive a confirmation SMS once the transaction is completed

    Buy Cash Power

    • Dial *182#
    • Go to the Buy Option under the Mobile Money menu
    • Choose Electricity
    • Enter the meter number
    • Enter the amount to purchase and a token will be sent to you by SMS

    Pay Water

    Check your outstanding balance and pay your water bill instantly with MTN Mobile Money.

    How to Pay

    • Dial *182#
    • Choose pay bill
    • Go to Water
    • Enter Account Number
    • Enter MM PIN
    • Confirm the details and dial * 1 to continue
    • Enter the amount you wish to pay
    • Enter your Mobile Money PIN to confirm payment
    • Customer receives a notification message

    How much does it cost?

    Water Payments

    Min

    Max

    Charges

    100

    2,000,000

    300

     

    Pay Fuel Via Mobile Money

    You can now Pay for Fuel, Car Service, Oils & Lubes at any SP station using MTN Mobile Money.

    How do I use the service?

    • The Fuel Pump attendant will ask the customer to enter their Mobile number in the POS device
    • The customer will receive an SMS from the POS asking him to approve the pending payment

      • Customer will dial *182# - My Account – Pending Approvals – then approves the payment by entering your Mobile Money PIN
      • The amount will be deducted from the customer’s Mobile Money Account (Transaction Fees do not apply)
      • For a successful transaction, the POS will print 2 receipts (1 customer receipt and 1 duplicate receipt)
      • There are no transaction fees, you only pay for the Fuel consumed.

    Pay School Fees with MTN Mobile Money.

    Pay your School Fees conveniently with MTN Mobile Money

    How do I use the service?

    •  
      • Dial *182#
      • Choose PayBill
      • Choose School Fees
      • Enter School Code
      • Enter Student ID
      • Enter your Mobile Money PIN to request payment details
      • Choose 1 to Pay School Fees
      • Enter your MM PIN to confirm Payment

    Note: 
    - Parents will receive the school code and student ID from the school Head 
    - Heads of Schools will get proof of payment or Pay slip details from an online portal 
    - Heads of Schools can either register with MTN through MTN service Centers or through our Aggregators (Mvend and INTouch).

    School fees

    MIN

    MAX

    Transaction Fees
     Intouch/Mvend

    Transaction Fee
    BK Tech house

    300

    1000

    100

    600

    1001

    3,000

    150

    600

    3,001

    5,000

    250

    600

    5,001

    10,000

    275

    600

    10,001

    20,000

    300

    600

    20,001

    40,000

    600

    600

    40,001

    75,000

    1000

    600

    75,001

    150,000

    2000

    600

    150,001

    300,000

    3000

    600

    300,001

    500,000

    6000

    600

    500,001

    1,000,000

    9000

    600

    1,000,001

    2,000,000

    15000

    600


    Bulk Payments

    MTN Bulk payments is a convenient, simple and secure way to make multiple payments.

    •  
      • This service enables organizations to send money by Mobile Money to many people who may be widely dispersed or companies with a large pool of staff with limited access to banks.
      • Interested clients will be required to register for the service. The client will then be given an account number and will also receive an MTN Mobile Money Bulk Payment Web Interface and training on how to use the service.
      • The bulk payment facility provides a quick way of companies to send funds to their beneficiaries. The service is also secure and does not require the organization to travel with cash to the areas of disbursement. The service is cost effective when compared to other cash management services. 

    What is the cost

    Transaction Range (VAT Inclusive)

    Minimum

    Maximum

    Business to Consumer

    100 Rwf

    2,000,000Rwf

    120Rwf per transaction
    (each single employee transfer)

     

    MTN Mobile Money Pay Bill

    You can pay for your DSTV, Go TV and Startimes subscriptions using MTN Mobile Money. 
    Follow the steps below;

    •  
      • Dial *182#
      • Choose Pay Bill
      • Choose Pay TV
      • Choose the subscription of your choice – Startimes, DSTV or Go TV
      • Enter Smart Card Number
      • Enter Amount
      • Enter Reason
      • Confirm by entering your MM PIN

    Price

    Bill Pyayments

    TRANSACTION RANGE

    Pay Bill

    MIN

    MAX

    100

    300

    30

    301

    1,000

    50

    1,001

    3,000

    200

    3,001

    5,000

    220

    5,001

    10,000

    250

    10,001

    20,000

    250

    20,001

    40,000

    250

    40,001

    75,000

    400

    75,001

    150,000

    500

    150,001

    300,000

    600

    300,001

    500,000

    700

    500,001

    1,000,000

    1200

    1,000,001

    2,000,000

    2000

     

     

   

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