Mobile Money Services

How to Deposit Money

Present the following to an authorized MTN Mobile Money Agent:

  • Your MTN mobile number, which doubles as your MTN Mobile Money account number
  • The amount of money you wish to credit to your Mobile Money account
  • Your ID document

You will receive an SMS confirmation that your account has been credited with the amount.

How to Send Money

After you purchase Mobile Money through an authorized MTN Mobile Money Agent, you will receive an SMS confirmation that your account has been credited with the same amount.
To send MTN Mobile Money:

  • Dial *182#
  • Choose‘Send Money’, and follow the prompts

You and the recipient will receive an SMS notification with the transaction detail.

How to Withdraw Money

MTN Mobile Money can only be withdrawn from authorized MTN Mobile Money Agent, located countrywide.
A registered MTN Mobile Money recipient will have to present the agent with:

  • Your MTN Mobile Money account number
  • Your ID document
  • The amount you wish to withdraw

The agent will initiate the withdrawal and you will receive a message on your phone requesting you to withdraw by entering your MTN Mobile Money PIN
You and the agent will receive an SMS notification with the transaction detail.

A non-registered MTN Mobile Money recipient will have to present the agent with:

  • Their ID document
  • A token number and secret code.

They will then personally enter the secret code into the agent’s phone

Buy Airtime

To buy MTN airtime for yourself or someone else:

  • Dial *182#
  • * ‘Buy ’and follow the prompts

You will receive a confirmation SMS once the transaction is completed

Buy Cash Power

  • Dial *182#
  • Go to the Buy Option under the Mobile Money menu
  • Choose Electricity
  • Enter the meter number
  • Enter the amount to purchase and a token will be sent to you by SMS

Pay Water

Check your outstanding balance and pay your water bill instantly with MTN Mobile Money.

How to Pay

  • Dial *182#
  • Choose pay bill
  • Go to Water
  • Enter Account Number
  • Enter MM PIN
  • Confirm the details and dial * 1 to continue
  • Enter the amount you wish to pay
  • Enter your Mobile Money PIN to confirm payment
  • Customer receives a notification message

How much does it cost?

The transaction fee for all amounts is 300rwf. The Mobile Money minimum and maximum transfer limits apply

Pay Fuel Via Mobile Money

You can now Pay for Fuel, Car Service, Oils & Lubes at any SP station using MTN Mobile Money.

How do I use the service?

  • The Fuel Pump attendant will ask the customer to enter their Mobile number in the POS device
  • The customer will receive an SMS from the POS asking him to approve the pending payment
    • Customer will dial *182# - My AccountPending Approvals – then approves the payment by entering your Mobile Money PIN
    • The amount will be deducted from the customer’s Mobile Money Account (Transaction Fees do not apply)
    • For a successful transaction, the POS will print 2 receipts (1 customer receipt and 1 duplicate receipt)
    • There are no transaction fees, you only pay for the Fuel consumed.

    Pay School Fees with MTN Mobile Money.

    Pay your School Fees conveniently with MTN Mobile Money

    How do I use the service?

    • Dial *182#
    • Choose PayBill
    • Choose School Fees
    • Enter School Code
    • Enter Student ID
    • Enter your Mobile Money PIN to request payment details
    • Choose 1 to Pay School Fees
    • Enter your MM PIN to confirm Payment

    Note:
    - Parents will receive the school code and student ID from the school Head
    - Heads of Schools will get proof of payment or Pay slip details from an online portal
    - Heads of Schools can either register with MTN through MTN service Centers or through our Aggregators (Mvend and INTouch).

    Transaction Fees and List of Schools onboard

    Bulk Payments

    MTN Bulk payments is a convenient, simple and secure way to make multiple payments.

    • This service enables organizations to send money by Mobile Money to many people who may be widely dispersed or companies with a large pool of staff with limited access to banks.
    • Interested clients will be required to register for the service. The client will then be given an account number and will also receive an MTN Mobile Money Bulk Payment Web Interface and training on how to use the service.
    • The bulk payment facility provides a quick way of companies to send funds to their beneficiaries. The service is also secure and does not require the organization to travel with cash to the areas of disbursement. The service is cost effective when compared to other cash management services. 

    What is the cost

    Transaction Range (VAT Inclusive)
    Minimum Maximum Business to Consumer
    100 Rwf 2,000,000Rwf 120Rwf per transaction
    (each single employee transfer)

     

    MTN Mobile Money Pay Bill

    You can pay for your DSTV, Go TV and Startimes subscriptions using MTN Mobile Money.
    Follow the steps below;

    • Dial *182#
    • Choose Pay Bill
    • Choose Pay TV
    • Choose the subscription of your choice – Startimes, DSTV or Go TV
    • Enter Smart Card Number
    • Enter Amount
    • Enter Reason
    • Confirm by entering your MM PIN

    Price


    TRANSACTION RANGE (RWF)

    Pay Bill

    MIN

    MAX

    100

    300

    30

    301

    1,000

    50

    1,001

    3,000

    200

    3,001

    5,000

    220

    5,001

    10,000

    250

    10,001

    20,000

    250

    20,001

    40,000

    250

    40,001

    75,000

    400

    75,001

    150,000

    500

    150,001

    300,000

    600

    300,001

    500,000

    700

    500,001

    1,000,000

    1200

    1,000,001

    2,000,000

    2000

     

   

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