MTN 4G LTE.

4G LTE on Mobile 

Activation 
Dial *345*3# and choose your preferred 4G bundle

Offer per Category

Price in RWF

(VAT incl.)

Validity

1. Daily Capped

1GB

1,500

24 hrs

1GB per Day

11,500

7 Days

MUP Smart (500MB+500MB+128kbps) per Day

25,000

30 Days

1GB/Day + 128Kbps afterwards

35,000

30 Days

1GB/Day +256kbps afterwards

80,000

30 Days

1GB/Day +512kbps afterwards

158,000

30 Days

2. Volume Based

1GB

4,000

7 Days

5GB

18,500

30 Days

10GB

35,000

30 Days

30GB

85,000

30 Days

50GB

150,000

30 Days

100GB Vol

280,000

30 Days

3. Unlimited

 100 GB and Unlimited: For traffic exceeding 100GB, data speed shall be throttled at 512 Kbps, at no extra charges

345,000

30 Days

200 GB and Unlimited: For traffic exceeding 200GB, data speed shall be throttled at 1 Mbps, at no extra charges

687,000

30 Days

Note: 100GB Vol, 100GB and 200GB Unlimited can only be activated in any MTN service center.

FREQUENTLY ASKED QUESTIONS (FAQs)
What is 4G/LTE?
4G is the 4th Generation of mobile network technology, giving you faster speeds and an overall better internet experience. You'll definitely notice a difference when you're gaming, streaming, downloading and surfing.

What is the difference between 3G and 4G?
In a word - speed. MTN 4G provides lightning fast mobile internet speeds (over 100Mbps). Impressive right? MTN 4G is available in Kigali and other up-country areas. When you make or receive a call, your service will automatically switch from 4G onto the MTN 3G network. When you make or receive a call, you'll notice the '4G' or 'LTE' symbol on your screen will switch to a 3G symbol. When you finish your call, your service will reconnect back onto 4G where available.

What is difference between the names LTE and 4G?
There is absolutely no difference. 4G also often referred to as LTE, stands for 'Long Term Evolution'. Different handset manufacturers refer to both terms so on an iPhone you will see 'LTE' on the screen (when in 4G coverage) and in your menu settings, whereas on Android devices you could have both '4G' and 'LTE' on your screen and in menu settings.

Where is the MTN 4G network?
The MTN 4G network is available in Kigali and other districts across Rwanda as per the table below:

KIGALI

Northern Province

Western Province

Southern Province

Eastern Province

GASABO

GICUMBI

KARONGI

MUHANGA

BUGESERA

NYARUGENGE

MUSANZE

RUBAVU

HUYE

RWAMAGANA

KICUKIRO

RULINDO

RUSIZI

KAMONYI

KAYONZA

 

BURERA

NYAMASHEKE

RUHANGO

NGOMA

 

GAKENKE

RUTSIRO

NYANZA

NYAGATARE

 

 

NGORORERO

GISAGARA

GATSIBO

 

 

NYABIHU

NYAMAGABE

KIREHE

 

 

 

NYARUGURU

 

 

How will I know where 4G is?
When you're getting 4G coverage on your 4G-enabled phone, you'll see either '4G' or 'LTE' appear next to the signal bars at the top of your screen.

Will my device always stay connected to 4G?
You might notice that your device is switching between 3G and 4G coverage as you move around - that's because it will automatically * the strongest signal for the area you're in. 
If you are using a dongle, MiFi or router, while connected to a laptop or computer, the device web interface will display either 4G or 3G.

MTN launched 4G in 2015, what is different with the launch then and now?
When we launched 4G in 2015, it was restricted to modems compared to now where we have 4G on mobile devices. The technology was also very new and there was a lot to learn. For example, our customers using 4G then could not automatically switch between the technology and the older 3G. This meant that in areas, where Korea Telecom Rwanda networks did not have 4G coverage, customers could not use the service.  MTN has since worked with our technology partners to fix these challenges.
In addition, the 4G coverage this time covers a much wider area across Rwanda. Korea Telecom Rwanda networks has extended the 4G network to more than 17 districts out of 30, covering major towns across the country.
Korea Telecom Rwanda networks has also invested significantly in capacity and can therefore accommodate larger numbers of customers simultaneously using the network at any one time.

Which devices in MTN's range are 4G ready?
MTN has a wide range of affordable devices that suit different customer segments. Please visit our service centers country wide for more information on devices.

Can I turn 4G off?
You can deactivate 4G on your phone, dongle/MiFi or tablet's menu settings. This lets you easily turn it off and on whenever you want. However, if you choose this option and * your phone or tablet's software in the future, 4G may default back 'on', so watch out for that.

Do I need a new SIM card? 
You will need a new 4G SIM card. You can easily swap your old SIM card for a 4G SIM card at any MTN Service Centre at only 1000 Rwf

Does 4G cost extra?
Not necessarily. Let us say you have been taking 30 minutes to download a movie, with 4G, you could get it within 5 minutes. The idea is that with 4G you get to do more in much less time.

For further assistance, please call MTN’s customer service toll free line 100, contact us via Twitter @mtnrwanda or Facebook MTNRw

   

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