MTN Irekure

Overview
​​Get Super Deals with MTN Irekure, just for you!
With the new MTN Irekure Packs, every MTN prepaid customer is overwhelmed with more minutes that needed to call on the MTN network, with well thought out voice bundles specifically customized for them as individuals. ​

Get Started
To access MTN Irekure, dial *140# choose your preferred language, * MTN Irekure and follow the prompts. You can also dial *140*1# to directly access (without having to navigate the menu) the best offers made just for you.

Cost
​​Everyone pays differently depending on customer’s engagement and activities on the network.

FAQs


What is MTN Irekure?
MTN Irekure is a customized voice bundles product which gives customers the freedom to do more on the MTN network. Irekure is specifically tailored for you based on your observed usage behavior where you are treated with lots of minutes to call on the MTN network.

How do you use MTN Irekure?
To access MTN Irekure, simply dial *140*1# and follow the prompts. You will see and choose from three possible voice bundles that have been designed specifically for you. You can purchase any one of them using the airtime in the main account.

What is the validity of the product?
Firstly, MTN Irekure is not a short-term promotion. It is a permanent offer that has been introduced to help our customers maximize the value of the money they spend on MTN. All minutes purchased under MTN Irekure are valid for 24 hours.


How to check your balance
Dial *140# and * option “6” to check the balance on your MTN Irekure pack

Who is eligible to MTN Irekure?
All MTN prepaid customers are eligible.

What happened to the existing voice Supa Packs?
The existing voice Supa Packs are still available and got even better. Now customers can buy any voice bundle of their choice under the Supa Pack menu on *140#. Customers also dial *140*2# to directly access all the daily voice packs and *140*3# to directly access all the weekly voice packs.

How does MTN decide what bundles a customer gets?
MTN has built a system which observes every unique customer's behavior on the network and then creates the three most ideal voice bundle options that meet the customer's present spend and outgoing on-net minutes.

What platforms can customers use to get assistance or support to any queries they might have?
MTN customers will use the existing customer helpline channels that include the Call Centre by dialing 100 or visit any of our service points across the country for assistance. Customers can also contact us for help via our social media pages including Facebook www.facebook.com/MTNRW and on Twitter www.twitter.com/MTNRwanda

   

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