MTN Prestige

MTN has always offered you quality and reliable communication solutions for your personal and corporate needs. Your loyal use of MTN Personal and Business Solutions is now rewarded with MTN Prestige Membership.
  • Overview
  • FAQs
  • Partners

Overview

MTN Prestige membership allows you to purchase Prestige Bundles , rewards you with Prestige Club membership which gives you access to exclusive discounts from over 57 Prestige Partners in Rwanda, priority access to MTN Call center, Prestige Pass in MTN Service centers and many more benefits.

How do I qualify to be part of MTN Prestige?

MTN Prestige is available to ALL MTN prepaid, post-paid customers with a minimum monthly average spend of Frw 5,000 over 3 months. Once you qualify, you will receive a welcome message from MTN.

How to Join MTN Prestige

MTN Rwanda would be delighted to welcome you on MTN Prestige. Simply dial *165# to enjoy MTN Prestige offers:

Prestige Bundles

Prestige call priority at MTN call center – Call 100

Prestige Pass at MTN Service centers

Prestige Club which offers you various discounts.

MTN Prestige Club FAQs

Q. What is MTN Prestige Club?

MTN Prestige Club is a Loyalty program that rewards MTN Premium customers for simply using their phones on MTN and staying with MTN. Joining MTN Prestige Club is free of charge. MTN Prestige Club membership is based on the cumulative spend within a 3-month spend cycle. By joining MTN Prestige, you agree to receive SMS updates on MTN Prestige. You can also opt out of receiving messages by dialling *851#.

 

There are 5 categories in MTN Prestige Club membership, each giving exclusive benefits to the members.

Dial *165# and follow the prompts to join the MTN Prestige Club and enjoy the following benefits:

Discounts from MTN Prestige partners such as hotels, airlines, gym memberships, and many more.

MTN Prestige members will have a special dedicated counter at selected MTN Service Centers.

MTN Prestige members will have a priority access at our call center – 100.

 

Q. What does Spend mean?

Spend refers to the amount of money spent monthly on voice, data, SMS and other services on the MTN Rwanda network.

 

Q. How do I qualify to be an MTN Prestige Club member?

Qualification into the MTN Prestige Club is open to all MTN prepaid and post-paid customers with a minimum monthly average spend of Frw 5,000 over 3 months. The eligible customers are classified into 5 Spend Bands namely, Platinum, Gold, Silver, Bronze and Grey. These categories are dependent on the customers spend on MTN network.

 

Q. What are the benefits of being an MTN Prestige Club member?

Being an MTN Prestige Club member gives you discounts from various MTN Prestige Partners, access to the Airport lounge in Rwanda, exclusive MTN experiences and many more. The Category of privileges received is dependent on your prestige tier status.

 

Q. How to check for MTN Prestige Club member category?

Customers are able to check their category status by dialling *165# and * My Prestige Club account.

 

Q. How do I qualify to become a Prestige PLATINUM member and what are the benefits?

With a minimum monthly average spend of Frw 100,000 over a 3-months spend cycle, a customer is qualified to be a Prestige Club Platinum member with the benefits listed below:

An Account Relationship Manager

Access to VIP Airport Lounges

Access to Special discounts from different MTN partners

Surprise and Delight Gift items

Invitation to VIP Events

Priority access at MTN Service Centers and Call centre

Priority queuing in Store

Free SIM Swap

Other Exciting and exclusive offers (discount on tickets to concerts and Marathon kits home/office delivery)

 

Q. How do I qualify to become a Prestige GOLD member and what are the benefits?

With a minimum monthly average spend of Frw 50,000 over a 3-months spend cycle, a customer is qualified to be a Prestige Club Gold member and will enjoy the following benefits:

Access to VIP Airport Lounge

Discounts from different MTN partners

Invitation to VIP Events

Priority access at Call centre

Prestige Pass at MTN Service centers

Free SIM Swap

Voice and Data Gifting on birthday

Other exciting and exclusive offers (discount on tickets to concerts and Marathon kits home/office delivery)

 

Q. How do I qualify to become a Prestige SILVER member and what are the benefits?

With a minimum monthly average spend of Frw 30,000 over a 3-months spend cycle, a customer is qualified to be a Prestige club Silver member and will enjoy the following benefits:

Discount from different MTN partners

Priority access at Call centre

Prestige Pass at MTN Service centers

Free SIM Swap

On-net free calls on their birthdays or free Data

Exclusive offers i.e. Discount on concert tickets and events

 

Q. How do I qualify to become a Prestige BRONZE member and what are the benefits?

With a minimum monthly average spend of Frw 20,000 monthly over a 3-months spend cycle, a customer is qualified to be a Prestige club bronze member and will enjoy the following benefits:

Access to Discounts from different MTN Prestige partners

Priority access at Call centre

Prestige Pass at MTN Service centers

Free SIM Swap

On-net free calls or free Data on their birthdays

 

Q. How do I qualify to become a Prestige GREY member and what are the benefits?

With a minimum monthly average spend of Frw 5,000 monthly over a 3-months spend cycle, a customer is qualified to be a Prestige Club Grey member and will enjoy the following benefits:

Access to Discounts from different MTN Prestige partners

Priority access at Call centre

Prestige Pass at MTN Service centers

Free SIM Swap

 

Q. Is MTN Prestige Club membership renewable?

Yes, MTN Prestige membership is automatically renewed every 3 months depending on your spend.

Your Prestige Club category is also renewable every 3 months depending on your spend.

A customer's average monthly spend must remain above Frw 5,000 threshold for three (3) consecutive months within their spend cycle.

 

Q. Will I be notified of my Prestige Club Membership renewal?

Yes, you will be notified of your membership renewal through SMS and email.

 

PARTNERS

 

PRESTIGE PARTNER NAME OFFERS LOCATION  ELIGIBLE CLUB MEMBER
AIRLINES
Rwandair  12% discount on Air ticket Kigali All
brussels Airlines 10% discount on Air tickets Kigali  All
Turkish Airlines 10% discount on Air tickets Kigali All
LOUNGE
Pearl lounge  Free of charge for Gold and Platinum members Kanombe Airport Gold and Platinum
CLOTHING BOUTIQUE
AVENUE#250 LTD  10% discount total Purchase  Kigali All
COURIER SERVICES
Fedex Express 10% discount on courier service Kigali All
SKY NET 10% discount on courier service Kigali All
HOTELS
Kigali Marriott Hotel Deluxe room at $150 plus Bed & Breakfast. 10% discount on total bill. Kigali All
Ubumwe Grand Hotel  • 15% discount on accommodation. Kigali All
• 10% discount on all drinks & food.
The MANOR Hotel Accomodation :10% discount on dial room rates Kigali All
Restaurant : 10% discount on total food bill in all 3 restaurants
Terrace Bar : 10% discount on drinks at O'connells
Gym : 10% Annual subscription
Beauty Perlor : 8 % discount on any bill of Frw 20,000 Rwf and above
Home Inn Hotel Accomodation : 30% discount Musanze All
Lunch and dinner: 20% discount
Moriah Hotel Accomodation : 12% discount Karongi All
Meals : 5% discount
Virunga Hotel Accomodation: 20% discount Musanze All
Consumption: 10% discount
Akagera Game Lodge Accomodation: 20% discount Kayonza All
Consumption: 15% discount
Akagera National Park 20% discount on full board. Kayonza All
Inzozi Beach Hotel 10% on accomodation. Rubavu All
Credo Hotel Accomodation: 15% discount Huye All
Consumption of 15,000Rwf and above: 10% discount
Swimming pool bill: 30% discount
Terrace bar and pool :10% on total food and beverage bill of 10,000RWF and above
Keheda Hotel 20% discount on accommodation.                                      Rusizi All
15% discount on consumption.
RESTAURANTS
Zaffran Restaurant 10% discount on bill Kigali All
Chicken and Pizza Inn 5% discount on all drinks and food. Kigali All
Zen oriental cuisine 10% discount on total bill Kigali All
WINE-STORES 
Wines & More 10% discount on total bill Kigali  
Wines & Spirits Corner 5% discount on Wines & Spirits  Kigali,Nyarutarama All
SALOONS AND BEAUTY PARLOR
Majestic Saloon 10% discount(everything done from the saloon) Kigali All
Serenity Spa 10% discount on any service over 5,000Frw  Kigali All
Saloon Essentials - Nyarutarama 10% discount on saloon  bill Kigali All
New Creations  10% discount on the total bill Kigali All
FITNESS CLUBS AND SPA
Fitness Club S.a.r.l 15% discount on annual membership, 10% on all other charges Kigali All
Spa - Soul Space 10% discount on total bill Kigali All
Nyarutarama Sports Trust Club Ltd 10% discount on annual membership Fee Kigali All
Kigali Golf Club 10% discount on annual membership fee Kigali All
PHARMACIES
Pharmacy Conseil 10% discount on medicine Kigali All
Pharmacy Continental 10% discount on all medicine, cosmetics & baby food. Kigali All
Pharmacie Ephar 10% discount on total medication bill Musanze All
Pharmacie de Rubavu 10% discount on total medication bill Rubavu All
Vine Pharmacy 2% discount on total Medication bill Kigali All
EYE CARE
Dr. Agarwal's Eye Hospital Opticals Sales :   10% discount Kigali All
Diagnistic Procedures:   5% discount
A B-scan
FFA ( Fundus Fluroscien Angiography)
OCT ( Optical Coherence Tomography)
Autoperimetry
Packymetry
Fundus Photography
Keratometry
Corneal Topography
IT SOLUTIONS
Computer point  5% discount on HP items,                    Kigali All
3% discount on toners and cartridges;
10% discount on labour charges.
ELECTRONICS
Salute Rwanda 5% discount on Sonny , 8% discount on Philipps products Kigali  All
ABG  5% discount on all SAMSUNG products (TV,FRIDGE,MICROWAVE,SMART PHONES etc) Kigali - Muhima All
AUTO PARTS & GARAGE 
Garage Atecar 15% discount on total bill Kigali All
LAUNDRY SERVICES
SMC Clean Express 10% discount on dry cleaning Kigali All
BUILDING MATERIALS
Kigali Ceramica and Furniture sarl 10% discount on building materials Kigali All
Omega Building Materials 15% discount on building materials Kigali All
BEMS DUHANGE 12 % discount on all building materials Remera All
PORCELAIN PRODUCTS 
Magasin Imagine  10% discount on total bill Kigali  All
TRAVEL AGENCY
Satguru Travels 10% discount on all air tickets, holiday packages, and car rentals Kigali All
DENTAL CLINIC 
Jubille Dental Offering 12% reduction on total bill (Non- insurance Card holder exclusively). Kicukiro  All
Enjoy a 5% discount on all phones, devices and gadgets at all MTN service centres costing Frw 50,000 and above. All