MTN Mobile Money Online

MTN Mobile Money Online is an innovative way to send money from abroad to someone in Rwanda. The money is sent directly in to the receiver’s Mobile phone, to the Mobile Money Account, and can then be used in various ways (eg), it can be withdrawn, one can use it to purchase cash power or MTN airtime.
The Mobile Money Online service enables mobile money subscribers to receive money directly (within seconds) to their MM accounts from relatives and friends abroad. It is a fast, secure and convenient way to receive funds.

How does it work?

  • To send money, you will need to register via www.mtnmmo.com. The sender does not need to be registered with MTN Mobile Money.
  • Once the registration is complete, you will follow the simple instructions on how to send money. The recipient must be registered with MTN Mobile Money.
  • Once the sending process is complete, the recipient will receive the money on their mobile money account. They will also receive an SMS notification that includes the amount sent, and transaction details.
  • You can go to any Mobile Money agent countrywide to withdraw your funds, just the same as if they were sent by another Mobile Money customer. Alternatively, you can use the money to buy airtime, cash power or send money to other subscribers in Rwanda.

What are the benefits

  • Online money transfer directly to your MTN Mobile Money account;
  • Same-day delivery and availability, no lengthy clearing or waiting times;
  • Cash pickup – at any MTN Mobile Money agent;
  • Convenience, security, affordability (recipient receives the money at no extra cost);
  • With the mobile money on your account, you can also purchase cash power, airtime for you or for someone else.
  • Alternatively, you can use the money to pay bills, buy airtime or send money to other subscribers in Rwanda.

What is the cost?

The recipient will pay the current available rates for withdrawing mobile money.

Terms and Conditions

  • The recipient must be a Mobile Money subscriber and will follow the current Mobile Money terms and conditions.
  • The sender can send the funds from anywhere in the world and will have to accept the terms and conditions on the Mobile MoneyOnline website.
  • The recipient will get the money directly to his/her mobile money account and both the recipient and sender will receive a notification SMS.
  • The mobile money can be withdrawn from any authorized agent, and can also be used to purchase cash power and MTN airtime.

 

FAQs

  • What is Mobile Money Online?

MTN Mobile Money Online is an innovative way to send money from abroad to someone in Rwanda. The money is sent directly in to the receiver’s Mobile phone, to the Mobile Money Account, and can then be used in various ways (eg), it can be withdrawn, one can use it to purchase cash power or MTN airtime.

  • How does it work?
  • To send money, you will need to register via www.mtnmmo.com. The sender does not need to be registered with MTN Mobile Money.
  • Once the registration is complete, you will follow the simple instructions on how to send money. The recipient must be registered with MTN Mobile Money.
  • Once the sending process is complete, the recipient will receive the money on their mobile money account. They will also receive an SMS notification that includes the amount sent, and transaction details.
  • You can go to any Mobile Money agent countrywide to withdraw your funds, just the same as if they were sent by another Mobile Money customer. Alternatively, you can use the money to buy airtime, cash power or send money to other subscribers in Rwanda.
  • Does the sender have to have a mobile phone?

No, they will send the money via www.mtnmmo.com. However, their contact details will be required in case there is a problem with the transaction.

  • How do I find a Mobile Money location in Rwanda? 

Please log onto www.mtn.co.rw and look for the Mobile Money agents link on the Mobile Money section for details of current agent locations. This list is regularly updated.

  • Who can use the Mobile Money Online service?

The sender does not have to be a registered Mobile Money customer to send money on this service.
Any person registered on Mobile Money can receive money via Mobile Money Online. If you do not have a Mobile Money account, please visit any of the Mobile Money outlets countrywide and you will be advised on how to register and activate your account. You will need your Identification Documents and your MTN Rwanda line.

  • Does the recipient need to be an MTN Mobile Money customer?

Yes – the recipient must be an MTN Mobile Money customer to receive the funds. This is because the money being sent to you shall be credited to your Mobile Money account.

  • What do I require in order to use Mobile Money Online Service?

The recipient must be an MTN Mobile Money customer.

  • How much money can I receive?

The recipient can only cash-out 500,00rwf per transaction.

  • Will I be charged for receiving money?

There is no charge to the recipient for receiving money via Mobile Money Online, but all normal Mobile Money charges will subsequently apply i.e. to send money to another Mobile Money subscriber, withdraw cash etc.

  • How much time does it take for money sent to reach me in Rwanda?

The funds should reach you immediately once the money has been sent. Normally, it will take just a few seconds for you to receive the SMS confirmation of the transaction.

  • Will I get a message to notify me that I have received money ?

As with any other Mobile Money transaction, you will receive an SMS notifying you of the transaction details, including receipt number, amount in etc.

   

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