Deposit/Send/Receive Mobile Money

How to Deposit Money

Present the following to an authorized MTN Mobile Money Agent:

  • Your MTN mobile number, which doubles as your MTN Mobile Money account number
  • The amount of money you wish to credit to your Mobile Money account
  • Your ID document

You will receive an SMS confirmation that your account has been credited with the amount.

How to Send Money
After you purchase Mobile Money through an authorized MTN Mobile Money Agent, you will receive an SMS confirmation that your account has been credited with the same amount.
To send MTN Mobile Money:

  • Dial *182#
  • * ‘Send Money’, and follow the prompts

You and the recipient will receive an SMS notification with the transaction detail.

How to Withdraw Money
MTN Mobile Money can only be withdrawn from authorized MTN Mobile Money Agent, located countrywide.
A registered MTN Mobile Money recipient will have to present the agent with:

  • Your MTN Mobile Money account number
  • Your ID document
  • The amount you wish to withdraw

The agent will initiate the withdrawal and you will receive a message on your phone requesting you to withdraw by entering your MTN Mobile Money PIN
You and the agent will receive an SMS notification with the transaction detail.

A non-registered MTN Mobile Money recipient will have to present the agent with:

  • Their ID document
  • A token number and secret code.

They will then personally enter the secret code into the agent’s phone

Buy Airtime

To buy MTN airtime for yourself or someone else:

  • Dial *182#
  • * ‘Buy ’and follow the prompts

You will receive a confirmation SMS once the transaction is completed

Buy Cash Power

  • Dial *182#
  • Go to the Buy Option under the Mobile Money menu
  • * Electricity
  • Enter the meter number
  • Enter the amount to purchase and a token will be sent to you by SMS

Bulk Payments

MTN Bulk payments is a convenient, simple and secure way to make multiple payments.

  • This service enables organizations to send money by Mobile Money to many people who may be widely dispersed or companies with a large pool of staff with limited access to banks.
  • Interested clients will be required to register for the service. The client will then be given an account number and will also receive an MTN Mobile Money Bulk Payment Web Interface and training on how to use the service.
  • The bulk payment facility provides a quick way of companies to send funds to their beneficiaries. The service is also secure and does not require the organization to travel with cash to the areas of disbursement. The service is cost effective when compared to other cash management services. 

What is the cost

Transaction Range (VAT Inclusive)
Minimum Maximum Business to Consumer
100 Rwf 500,000Rwf 120Rwf per transaction
(each single employee transfer)
   

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