Tech Talk

TechTalk is your source for definitions of technical terms related to telecommunications.

Airtime: Airtime is the monetary balance on an account. The call time related to that airtime is based on the call rates related to the package chosen.

Broadband: Broadband is high-speed Internet access that provides connection, upload, and download speeds faster than dial-up access. Broadband does not require the use of a modem, whereas dial-up access does.

GPRS: GPRS (General Packet Radio Service) enabled phones are capable of receiving and sending data information, including Internet and e-mail.

GSM: GSM (Global System for Mobile communications: originally from Groupe Spécial Mobile) is the most popular standard for mobile phones in the world.

Kbps: Kilo bits per second = Kbps refers to data transfer speed over the networks (including the Internet) is calculated in terms of bits per second. The higher the kbps, or the more the bits transferred per second, the more speed or faster the network/connection.

Landline: A landline or fixed phone that connects through a physical wire to a telecommunications network.

Network: A cellular or mobile network is a radio network made up of a number of radio cells (or just cells) each served by a fixed transmitter or tower.

Package: A package is an agreement between MTN and customer on how much calls and services will cost. MTN offers multiple Voice and Data packages for personal, business, and public solutions.

Post-paid: The MTN customer pays a monthly bill based on airtime used.

Pre-paid: The MTN customer pre-pays for airtime with the use of recharge vouchers.

Service: MTN offers a wide range of services, or additional features, that MTN customers who subscribe to a package can utilize… most of the time for free!

SIM Card: A Subscriber Identity Module (SIM) on a removable SIM Card securely stores account information for a mobile customer. The SIM Card allows users to change phones by simply removing the SIM card from one mobile phone and inserting it into another mobile phone or broadband telephony device.

SMS: Short Message Service (SMS) is a communications protocol allowing the exchange of short text messages between mobile phones.