New Customer

You’ve made a smart choice with MTN. As a new customer, don’t forget to add on the many (and mostly free) services that MTN offers to enhance the Voice package of your choice. If you are post-paid customer, we strongly suggest signing up for E-Care for complete access to your billing statements right here on line.

And remember, MTN is here to serve. If you want to switch Voice packages, you can usually do by a simple call or SMS. Have questions or want to submit a comment or suggestion? Call 456 (free of charge) to reach MTN Customer Services. Or Contact MTN in other ways. (link to 6.0)

The following are some helpful codes and passwords:
Voicemail Password
1234 (to change dial 120)
PIN: 0000

Voice Mail Activation
**004*174 XXXXXX #

Cancel Diverts

Loading Airtime
Dial * 11 * the recharge number #

Balance Enquiry
Dial * 131 #

Airtime transfer service (Pin transfer)
The subscriber will simply type PIN_ magic number of the voucher _ MTN pre-paid line of the receiving party and then send this message to 746. Sending this SMS command is free of charge

Change Pay As You Go standard to Per second
Simply type “Change” and send to 772

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